John Partilla: Blog about the Digital Space

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March 25, 2016

Retail Brands: Selling on Social Media

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Among over one hundred billion in eCommerce sales between January and March of this year, around one and a half percent of retail shoppers purchase products via social media platforms such as Facebook, Instagram and Pinterest.

Data shows that within that one and a half percent, retail shoppers predominantly used Facebook as the way to shop, encompassing eighty-one percent of sales. On the other hand, Pinterest yielded close to eleven percent, while Twitter, Youtube and Instagram consisted of around five percent.

According to the study, shoppers were more inclined to complete transactions via search or email marketing which actually consisted of around seventy percent of purchases in the study.

Although, some brands are concerned with the lack of completed transactions that their brands are yielding on strong social media platforms, the VP of Abercrombie & Fitch, views this digital relationship between the brand and the consumer in a very different light.

Even though Michael Scheiner strongly believes statistically data is an important factor when conjuring up a strong social media marketing plan, he does emphasize the valuable experience that consumers have when they do engage with brands on these platforms.

Essentially, Scheiner’s main takeaway is focused on creating an innovative brand image in order to potential customers to have a unique relationship with the retailer based on authentic interest in the product. In other words, branding proves to be one of the most, if not the most salient motives for retailers to stay active on social media.

As different social media platforms attract different audiences at various times of the day, the need for organic content is in no way long gone or dead. Insight from Mark Aikman, the general manager of marketing at Mercedes-Benz approaches Instagram as a platform geared towards branding.

With Aikman and his team generating organic content on a daily basis for branding purposes, Mercedes’ marketing manager firmly believes that these separate marketing mentalities not only gear towards both short and long-term success, but also produce a digital environment where Facebook is perceived as more of a direct-response platform.

Interestingly enough, although number crunching, quantitative data and statistics generally drive any retailer’s social media marketing strategy, these global brands are holding true to the notion that consumer engagement is an extensive process.

“People who are pinning are building for the future, whether the future is a baby shower four weeks from now [or] a wedding they’re planning four months from now,” said Kate Spade & Co. evp and CMO Mary Beech. “It’s a marathon, not a sprint.”

John Partilla is the CEO of Screenvision, and he’s a veteran of the marketing industry with nearly three decades of experience in a variety of roles.  Please read “John Partilla Named Screenvision CEO,”  “John Partilla: Screenvision Names Exec CEO – Variety,” “Screenvision Taps John Partilla To Be CEO As It Seeks To Rebuild” and his  Screenvision profile to learn more. Also, check out his Crunchbase, Twitter, and LinkedIn.

January 27, 2016

Adblocking On The Rise

As programmatic advertising has been on the rise for both ad agencies and brands alike, this in no way eliminates different forms of rebuttal that this portion of the industry faces as a response to these ads based on cookie based data. Back in fall 2015, a mobile app for the iPhone was released in order to block ads from big social networks such as Facebook, and even the tech giant Apple itself. If you want to read more about adblocking as a trend that is here to stay, have a look at the Guardian. 

It is evident that users are not keen on engaging with ads by the increased trend of more global companies creating ways to avoid them or block them altogether. With browsers such as Firefox blocking ad pop ups back in October, other companies have also taken a stance against what some would say “bothersome” ads that target users based on location, search history, etc.

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The U.S. as a whole maintains around a 25% ad blocking rate on mobile devices, while the Asian market has around a 50% rate due to the implementation of this practice well before the Western countries have. This no doubt will negatively affect the digital advertising industry’s way to influence consumers to engage with brands of all types.

Other than the fact that these ads often times slow down the speed of the browser or take up unnecessary data, many users agree that it’s more of an annoyance than anything else.

With the increased mobile engagement of around 90% among millennial users between the ages of 18 through 29, ad blocking on these devices has increasingly become as common on mobile phones as desktop computers, due to an overall increase in user engagement on mobile. But it doesn’t stop here, GlobalWebIndex Research and insight director Jason Mander affirms that ad blocking as a trend actually is more prevalent than we think it is.

Mander highlights this fact by stating that “Arguably the most striking aspect of this data is the huge potential for ad blocking to continue growing. Across every single age and gender break, it’s at least 70% who say they’re either blocking ads already or are interested in doing so in the future.”

The digital advertising industry has no doubt been negatively affected on the Publisher’s side of spectrum, as seen by the stark decrease of user demand of these add becoming more apparent in the last six months or so. In terms of the notion of “value” in the eyes of both publishers and brands, one of the best practices for programmatic advertisers is to target higher-earning income households, as it is the most promising way for this range of consumers to purchase the product.

Although this can be seen a bit hopeless for the demand or Publisher’s side of the advertising relationship, useful data from GlobalWebIndex highlights the fact that high-earning income households in the top 25% of the U.S. demographic actually demonstrates a much lower rate of blocking ads rather than middle or lower income homes.

This in turn, gives some peace of mind for big time Publishers such as the New York Times, Facebook or the ever-growing online site Mashable, from not being able to digitally appeal to their most valued customers.

John Partilla is the CEO of Screenvision, and he’s a veteran of the marketing industry with nearly three decades of experience in a variety of roles.  Please read “John Partilla Named Screenvision CEO,”  “John Partilla: Screenvision Names Exec CEO – Variety,” “Screenvision Taps John Partilla To Be CEO As It Seeks To Rebuild” and his  Screenvision profile to learn more. Also, check out his Crunchbase, Twitter, and LinkedIn.